Speech recognition and speaker verification from VeCommerce

VeCommerce.com have provided speech recognition applications software that could gain more profit to your organization by improve your customer service. By using this software you can increase the number of your customer that you given your service by phone. It is possible to identified each individual voice from the caller's sound and matched them with a predefined phrases list that the caller would say in this software.

Voice biometrics provides the multi-factor authentication of the identity of your customers through the unique voice of the individual. It can be used to authenticate online and by phone, better than your passwords, pins, etc. can be forgotten, lost or stolen. It is shown that the only practical solution in cases where there is a reasonable chance of your business by improving the ability for customers via telephone calls.

This IVR software was developed to provide the most effective and the consequences of the biometrics industry and powerful to help you later to improve the functionality and efficiency of you to ensure customer satisfaction by eliminating much time, more security and privacy of each transaction. It will also significantly reduce operating costs and investments that you have to do with customer requirements.